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Security Awareness and Human Risk

Change what people do, not just what they know: awareness programmes, phishing simulation done well, security culture, behaviour design and insider risk.

Estimated time: 14–26 months · At about 10 hours a week.

Learning path

Click a topic to see what to learn and where. Mark topics as you go; your progress is saved in this browser only.

  • Core topic
  • Optional
  1. Beginner · 1–3 months Awareness foundations
  2. Intermediate · 3–5 months Programmes and simulations
  3. Advanced · 4–6 months Culture and human risk
  4. Expert · 6–12 months Leading security culture

All topics in detail

BeginnerTime: 1–3 months

Awareness foundations

Skills

  • Explain the main attacks on people and why behaviour matters.
  • Write and present short, clear security messages.
  • Deliver training in the right format for the audience.

Hands-on projects and labs

  • Write a one-page phishing guide and a two-minute talk for new starters.
  • Design an onboarding security session targeting three specific behaviours.

Done when you can…

  • Deliver training that targets behaviours, not just knowledge.
  • Explain why punishing clicks reduces reporting.

Beginner

Why people are targeted

Social engineering works on trust, urgency and habit. Learn the common attacks on people and why knowing about them is not enough to stop them.

Resources

Beginner

Awareness versus behaviour

People who know the rules still break them under pressure. Target specific behaviours, such as reporting suspicious email, rather than general awareness.

Resources

Beginner

The core topics

Phishing, passwords and MFA, device and data handling, reporting incidents, and working remotely. Cover few topics well rather than many badly.

Resources

Beginner

Communicating security

Short, concrete, friendly and relevant beats long, abstract and scary. Learn to write and present for people who have other jobs.

Resources

Beginner

Training delivery

Onboarding, annual refreshers, role-based sessions and just-in-time nudges each have a place. Match the format to the behaviour and the audience.

Resources

Beginner

Making it safe to report

The most valuable behaviour is reporting a mistake or a suspicious message quickly. Thank reporters, never punish, and show what happened next.

Resources

IntermediateTime: 3–5 months

Programmes and simulations

Skills

  • Design and run a yearly awareness programme.
  • Run ethical, effective phishing simulations.
  • Deliver role-based training.
  • Measure behaviour, not completion.

Hands-on projects and labs

  • Run a phishing simulation with GoPhish in a lab, with feedback pages and a reporting path.
  • Write a yearly programme plan with target behaviours and metrics for each.
  • Design role-based modules for finance and administrators.

Done when you can…

  • Run a programme with rising report rates and falling repeat clicks.
  • Show a simulation that people found useful rather than humiliating.

Intermediate

Designing a programme

Set goals, pick target behaviours, plan the year, choose channels and define how you will measure. A programme is more than a training platform.

Resources

Intermediate

Phishing simulation done well

Simulations teach recognition and reporting when they are realistic, frequent, low-stakes and followed by instant feedback. Done badly they breed resentment.

Resources

Intermediate

Ethics and trust in simulations

Avoid cruel lures, never shame individuals, and be open about the programme. Trust lost in one bad campaign takes years to rebuild.

Resources

Intermediate

Role-based training

Finance, developers, executives and administrators face different threats. Give each group training about their own risks.

Resources

Intermediate

Measuring the programme

Report rates, time to report, repeat clickers, password manager adoption and real incidents tell you more than completion rates. Measure behaviour.

Resources

Intermediate

Security champions and ambassadors

Volunteers in each team spread messages, answer questions and feed back what is not working. They multiply a small team's reach.

Resources

AdvancedTime: 4–6 months

Culture and human risk

Skills

  • Assess and change security culture.
  • Apply behaviour design with system owners.
  • Measure human risk by group.
  • Run a fair insider risk programme.

Hands-on projects and labs

  • Run a culture survey and interviews for a sample organisation and propose three changes.
  • Redesign a process so the secure option is the default, and measure the effect.
  • Design a verification process for payment requests that resists deepfake calls.

Done when you can…

  • Show a measured culture improvement with evidence.
  • Run an insider risk programme that is fair and effective.

Advanced

Security culture

Culture is what people do when nobody is checking. Measure it, understand the pressures that work against security, and change the environment, not just the people.

Resources

Advanced

Behaviour design

Make the secure behaviour easy, timely and rewarded. Defaults, prompts and friction often beat training. Work with the teams that design systems.

Resources

Advanced

Human risk measurement

Combine simulation, identity, email and incident data to see which groups carry the most human risk and target them. Treat people's data with care.

Resources

Advanced

Insider risk

Negligent and malicious insiders both cause harm. A fair insider risk programme combines culture, access control, monitoring and a humane process.

Resources

Advanced

Executives and high-risk roles

Leaders are targeted most and trained least. Give them tailored briefings, protect their accounts and brief their assistants too.

Resources

Advanced

AI-enabled social engineering

Deepfake voice and video, perfect phishing and automated pretexting change what people can be expected to spot. Update training and add verification steps.

Resources

ExpertTime: 6–12 months

Leading security culture

Skills

  • Set and sponsor a culture strategy.
  • Report human risk to leadership.

Hands-on projects and labs

  • Write a three-year security culture strategy.
  • Produce a leadership report on human risk with trends.

Done when you can…

  • Lead a security culture programme with measurable results.
  • Show leadership sponsoring security behaviour visibly.

Expert

Culture strategy

Set the long-term vision for security culture, win leadership sponsorship and align with HR, communications and the business.

Resources

Expert

Reporting human risk

Show leadership the human risk trend, the behaviours improving, and where the environment still works against people. Numbers and stories together.

Resources

Expert

Staying evidence-based

Much awareness practice is folklore. Follow the research on what changes behaviour and drop what does not work, however traditional.

Resources

Overview

Most incidents involve a person: a click, a reused password, a bypassed process. Human risk management works on the behaviours behind those incidents, through awareness, training, well-designed systems and a culture where people report mistakes early.

The field has moved on from annual slideshows. Modern programmes target specific behaviours, measure them, use simulations ethically, and work with the people who design systems so that the secure choice is the easy one. It needs communication skills, some psychology and an honest view of what training can and cannot fix.

Why it matters

Phishing and social engineering remain the top ways in, and regulators require training. Organisations need people who can measurably reduce human risk without blaming or boring their colleagues.

Typical job roles

  • EntrySecurity awareness coordinator Runs training and campaigns.
  • Mid-levelSecurity awareness specialist Designs behaviour-focused programmes.
  • SeniorHuman risk manager Owns human risk measurement and culture.
  • LeadHead of security culture Sets culture strategy across the organisation.

Prerequisites

  • Security fundamentals: the main attacks people face.
  • Clear writing and presentation skills.
  • Some understanding of how people learn and change behaviour.
  • Comfort working with HR, communications and leadership.

Cybersecurity fundamentals

Tools and technologies

Certifications

Take them in roughly this order. Costs and details for the ones marked with a link are on the Certifications page.

  1. Intermediate SANS Security Awareness training SANS InstituteSecurity awareness professional.
  2. Entry Security+ CompTIATechnical grounding for awareness staff.Cost and exam details
  3. Intermediate CIPP IAPPUseful where awareness overlaps privacy.

Resources

Frameworks and standards

All frameworks and standards

Career path

A common progression. Titles vary between companies.

  1. Communications, HR, training or security analyst0–2 years
  2. Security awareness coordinator or specialist1–4 years
  3. Human risk manager4–8 years
  4. Head of security culture8+ years

Related domains to move into

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