Change what people do, not just what they know: awareness programmes, phishing simulation done well, security culture, behaviour design and insider risk.
Estimated time: 14–26 months · At about 10 hours a week.
Learning path
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People who know the rules still break them under pressure. Target specific behaviours, such as reporting suspicious email, rather than general awareness.
Simulations teach recognition and reporting when they are realistic, frequent, low-stakes and followed by instant feedback. Done badly they breed resentment.
Run a culture survey and interviews for a sample organisation and propose three changes.
Redesign a process so the secure option is the default, and measure the effect.
Design a verification process for payment requests that resists deepfake calls.
Done when you can…
Show a measured culture improvement with evidence.
Run an insider risk programme that is fair and effective.
Advanced
Security culture
Culture is what people do when nobody is checking. Measure it, understand the pressures that work against security, and change the environment, not just the people.
Deepfake voice and video, perfect phishing and automated pretexting change what people can be expected to spot. Update training and add verification steps.
Most incidents involve a person: a click, a reused password, a bypassed process. Human risk management works on the behaviours behind those incidents, through awareness, training, well-designed systems and a culture where people report mistakes early.
The field has moved on from annual slideshows. Modern programmes target specific behaviours, measure them, use simulations ethically, and work with the people who design systems so that the secure choice is the easy one. It needs communication skills, some psychology and an honest view of what training can and cannot fix.
Why it matters
Phishing and social engineering remain the top ways in, and regulators require training. Organisations need people who can measurably reduce human risk without blaming or boring their colleagues.
Typical job roles
EntrySecurity awareness coordinatorRuns training and campaigns.
NIST Cybersecurity Framework (CSF) 2.0A common way to describe and improve an organisation's security, organised as Govern, Identify, Protect, Detect, Respond and Recover.
ISO/IEC 27001The international standard for an information security management system (ISMS), and the one organisations get certified against.
CIS Critical Security ControlsA prioritised list of 18 practical defences, grouped so smaller organisations know what to do first.
NIST SP 800-53 Rev. 5The large catalogue of security and privacy controls that many other frameworks map to.